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Return Policy (2022)

UPDATED 8/9/2023

We accept returns within 15 days of receiving the item after purchase. The item must be returned in the exact same condition as it was photographed on our website. Original purchase price will be refunded to your payment method, minus any shipping charges. Any return is subject to a restocking fee depending on the circumstances of the return, to be determined at our discretion. Customer is responsible for the return shipping costs and insurance. We cannot reimburse for any Import Fees, Duties, or Taxes. Returns of items that have been purchased via layaway payments may be subject to a restocking fee and / or forfeiture of the first month’s layaway payment. Orders that have been paid for in full and are being held at our facility at the customer's request are not eligible for a refund after 30 days from when the order was originally placed. Please address returns to:


BRASSTRAINS.COM
C/O David
10515 SE 115th Ave.
Ocala, FL 34472
(352) 292-4116


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